City of Whitehorse

Improving information accessibility and enhancing user navigation.
Role
Designer
CLIENT
Whitehorse City Council
AREAS
Website Design
City of Whitehorse

Background

The City of Whitehorse is the official government website for Whitehorse, Yukon, Canada. The city requested a website redesign to improve information accessibility and user navigation.

Website Information Architecture
Low-fidelity Prototype

Approach

We restructured the content and information architecture (IA) to prioritize popular topics by placing them at Level 1 or linking them directly from the homepage. Content was rewritten in user-friendly language to help users quickly find the information they need. As a government website, all wording and writing styles were carefully tailored to comply with official guidelines and standards.